RallyUp Support

Questions, feedback, bug reports, account issues: email rallyup.fit@gmail.com. We respond within 24 hours.

Reports of abusive content or behavior are reviewed with priority. You can also report directly in the app: open any profile or long-press any message and choose Report.

RallyUp is for finding tennis partners and organizing games. We have zero tolerance for objectionable content or abusive behavior. Don’t post:

• Harassment, bullying, threats, or hate speech
• Sexually explicit content
• Impersonation or fake profiles
• Spam, scams, or unauthorized advertising
• Anyone's private information without consent

Violations are removed and repeat offenders lose their accounts. The full rules are in our Terms of Service.

How do I block someone?

Open their profile and tap the hand icon (app) or the Block button (web). You’ll disappear from each other’s search and matches, and neither of you can message the other. Manage your blocked list in Settings → Blocked Users.

How do I delete my account?

Settings → Delete Account, in the app or on the web. Deletion is immediate and permanent; you’ll confirm with your password (or an emailed code if you sign in with Google). Details are in the Privacy Policy.

A court on the map is wrong or missing.

Court data combines public sources with our own curation. Email us the court name and location and we’ll fix it, usually within a day.

I found a bug.

Email rallyup.fit@gmail.com with what you did, what you expected, and what happened instead. Screenshots help a lot.